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Troubleshooting

This page covers common cross-ecosystem issues.

Wallet not detected

  • Confirm wallet extension or app is installed and unlocked.
  • Refresh the page and reconnect.

    • Wrong network

  • Check the selected ecosystem and wallet network.
  • Avoid mixing signet/testnet and mainnet addresses.

    • Cannot sign

  • Confirm the wallet is connected with the expected signer.
  • Confirm signer membership in the multisig or wallet policy.

    • Transaction not progressing

  • Check signature threshold progress.
  • Confirm all required signers have reviewed the same payload.

    • Broadcast failed

  • Retry after confirming network health and fee settings.
  • Verify there were no payload or context changes between signing and finalization.

    • Feature disabled

  • Some ecosystems or actions can be unavailable by feature flag or implementation status.

    • Ecosystem-specific troubleshooting

  • Cosmos troubleshooting
  • Bitcoin troubleshooting

    • More guides

    OverviewGetting StartedWallet LoginSecurity Best PracticesTroubleshootingFAQEcosystem OverviewCosmos OverviewCreate MultisigImport MultisigCreate TransactionSign TransactionFinalize And BroadcastValidator OperationsGovernance VotingTroubleshootingBitcoin OverviewWallet PolicyDescriptorsReceive AddressesUTXOsCreate PSBTSign PSBTGuided SigningImport Signed PSBTFinalize And BroadcastSignet TestingBitcoin SecurityTroubleshootingEVM PlannedSolana PlannedPolkadot Planned